Refund and Cancellation Policy

We strive to ensure our customers are satisfied with their purchases. This Refund and Cancellation Policy outlines our procedures regarding refunds and order cancellations.

1. Order Cancellation

You may cancel your order within 48 hours of placing it. To cancel an order, please contact our customer service team. If your order has already been processed or shipped, it may no longer be eligible for cancellation.

2. Refund Policy

We offer a 7-day money-back guarantee on our products. If you are not completely satisfied with your purchase, you may request a refund under the following conditions:

• Eligibility: To be eligible for a refund, the product must be returned in its original packaging, unopened, and unused.
• Time Frame: You must initiate the return process within 7 days from the date of delivery.
• Process: To initiate a return, contact our customer service team. You will receive instructions on how to return your product.

3. Return Shipping Costs

Customers are responsible for covering the shipping costs associated with returning products unless the return is due to an error on our part (e.g., incorrect item sent, defective product). In such cases, we will provide a prepaid shipping label.

4. Processing Refunds

Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.

5. Non-Refundable Items

Certain items may be non-refundable, including:

• Opened or used products.
• Products purchased during special promotions or clearance sales.

6. Exchanges

We do not offer exchanges. If you would like a different product, please return the original item for a refund and place a new order.